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FAQ

Frequently Asked Questions

FAQ:

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: I live in Europe. Do you ship overseas?
A: Yes. Ethnos Publications ships Worldwide, expedited, insured, through our selected carriers. You are responsible for any import duties, however.

Q: What forms of Payment do you accept?
A: Ethnos accepts American Express, Visa, MasterCard and Discover Card via PayPal, in addition to wire transfer and Google Checkout. Our web store checkout is secure, but if you so desire, you can submit your information via secure e-mail (
orders@ethnospublications.com) or Fax it with confidence to (413) 253-0063.

Q: I am a researcher, and would like to submit my work to you for possible publication. What should I do?
A: For consideration, please contact our editorial staff at: ethnospublications@gmail.com, and we will send you Instructions for Authors.

Q: Can I order in bulk for our bookstores?
A: Yes. Please refer to our Vendor information on Books-in-Print for Trade Discounts, or contact: orders@ethnospublications.com

Q: Can I reserve an upcoming publication in my name before the edition runs out?
A: Yes, in fact this is encouraged. Because of the small audience for some of our more esoteric works, limited editions can sell out quickly. You will not be charged until your order actually ships.